Block, Inc.

vs. Block

Payout Range

$75000000 – $120000000

Deadline

TBD

Time Left

Infinity days

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About this settlement

Block, Inc. was found to have failed to provide effective customer service for its Cash App, leading to issues such as the lack of live telephone agents and the existence of fake customer service lines that compromised consumer information. The Bureau also identified Block's inadequate measures to prevent and address fraud on the Cash App platform, as well as its failure to comply with the Electronic Fund Transfer Act regarding dispute resolution.

Who is eligible

No specific eligibility requirements listed. Review the official settlement terms for complete criteria.

What you'll need to file

  • •Your full legal name, address, and contact info
  • •No receipt required — self-attestation only.

How to file

Mail to
Cash App MSC 210
1955 Broadway, Suite 600
Oakland, CA 94612

Official settlement information

https://www.consumerfinance.gov/enforcement/actions/block-inc/

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