The Consumer Financial Protection Bureau issued an order against Block, Inc. for failing to provide effective customer service for its Cash App, leading to consumer issues not being addressed properly and resulting in fraud. The Bureau found that Block misrepresented its protections against unauthorized transfers and failed to comply with various regulations, requiring the company to change its practices and pay up to $120 million in redress to consumers.
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Cash App MSC 210 1955 Broadway, Suite 600 Oakland, CA 94612
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